When we built the first version of our social media monitoring platform, we had to cut some corners. One of these was that our users’ data was only refreshed once a day. While online discussions were happening 24/7, our customers could only see data up to the previous midnight - so they had no clue that Bob was bad-mouthing their products until the next day.

Christmas always brings back fond memories of my very first December at work, back in 2000. Right after joining Runtime Collective and as we started learning to build commercial software. Our first project was a bit of a death march. So when I got the chance to lead our second project, we decided to do it differently.

Pivoting a startup is a leap of faith. We pivoted Magpie twice in 2006. Here’s how it happened